Customer Service

Service is very important to Saucony. We take great care to maintain the high standard of our products and have industry leading quality control processes.

Nevertheless, things can sometimes go wrong and when they do, we promise to do our utmost to put them right.  Should you be unhappy with the Saucony product you have purchased, please return to your retailer where the problem can be assessed very quickly.

It is very important that any returns go through this exact process, as it enables us to rectify the problem as quickly as possible, often immediately.

If you have any other queries regarding Saucony and our products you can contact us by email on or call us at +971 4 250 1200.